Social Responsibility (S)

The GLP Group will conduct business management by placing emphasis on ensuring the comfort and health of its employees and customers as well as local communities. In accordance with the above policy, GLP J-REIT actively engages in CSR activities in full coordination with the GLP Group. It also contributes to the BCP of tenant companies by ensuring the safety of tenants, facility users, and local communities as well as that of the stored cargo and employees of tenant companies. Furthermore, it conducts a customer satisfaction survey of tenant companies each year to provide buildings and services that offer comfort to tenants and facility users and makes improvements to its buildings and services on a continuous basis based on the feedback obtained from the survey. It also pays consideration to the surrounding environment through activities such as the planting of trees as well as volunteering and hosting events in an effort to contribute to building a safe and comfortable community. We also carry out various initiatives each year to offer job satisfaction to employees as well, such as conducting an employee satisfaction survey targeting the employees of GLP Japan Advisors.

Information Disclosure and Dialogue with Stakeholders

• GLP Group's CSR Activities
• Ensuring tenant with safety

GLP Group's CSR Activities

The GLP Group is actively engaged in CSR activities, offering support in discovering and nurturing children's possibilities and talents.

Activities abroad

Founded GLP Hope School and provided educational opportunities to around 10,000 students

Contribution to local communities

The GLP Group has entered into agreements with many local governments to use its modern logistics facilities as a reconstruction support base or evacuation point at times of a natural disaster or emergency, building on its highly rated business continuity measures such as seismic isolation structures, backup power supply, and groundwater supply equipment.

The GLP Group has also entered into agreements with local authorities for use of GLP J-REIT facilities as temporary reconstruction support centers and evacuation site in the event of a natural disaster or other emergency. GLP J-REIT multi-tenant properties are available for use as emergency shelters for local residents upon request from the local authority or residents of the afflicted area. Part of the premises can be used as a disaster management base (a temporary reconstruction support center and shelter for the local municipality in the event of a natural disaster or other emergency).

Properties available for use as shelters and disaster management bases

Property name	Location
GLP Tokyo(*)	2-1-2, Tokai, Ota, Tokyo
GLP Sugito II(*)	398-2, Fukawa, Sugito-machi, Kita-Katsushika, Saitama
GLP Misato II	3-2-1, Lala-city, Shinmisato, Misato, Saitama
GLP Amagasaki(*)	231-2, Nishimukojima-cho, Amagasaki, Hyogo
GLP Urayasu III	15-27 Chidori, Urayasu, Chiba
GLP Komaki	1-31 Shinkoki, Komaki, Aichi
GLP Tokyo II	3-4-11 Shinsuna, Koto, Tokyo
GLP Atsugi II(*)	4022-2 Sakura-dai, Nakatsuaza, Aikawa, Aiko, Kanagawa
GLP Soja I(*)	4-10 Nagara, Soja, Okayama
GLP Soja II(*)	4-1 Nagara, Soja, Okayama
GLP Osaka	Nanko Minami, Suminoe, Osaka, Osaka
GLP Yokohama(*)	2-2-26, Namamugi, Tsurumi-ku, Yokohama, Kanagawa
GLP Kawajima(*)	3001, Mishima, Kamiigusa, Kawajima-cho, Hiki, Saitama
GLP Sayama Hidaka II(*)	788-1, Aza Myougasawa, Oaza Kamikayama, Hidaka, Saitama
GLP Zama(*)	2-10-10, Hironodai, Zama, Kanagawa
GLP Sugito	398-13 Fukawa, Sugito, Kita-Katsushika, Saitama
GLP Tosu I	1715 Hirata, Hatazaki, Tosu, Saga
GLP Higashi-Ogishima III(*)	18-5, Higashi-Ogishima, Kawasaki-ku, Kawasaki, Kanagawa
GLP Kitamoto(*)	6-320-1, Shimo Ishito, Kitamoto, Saitama

• Facilities for which GLP Group has concluded agreements with local authorities for use as temporary reconstruction support centers or shelters in the event of a natural disaster or other emergency

Properties available as emergency sites or disaster management bases Close

A logistics faculty is more than just a warehouse.When a logistics facility is created, not only does it create a logistics hub, but other things such as new jobs, new people-to-people connections, and new human flows are created.We also endeavor to create a space that brings out the best in the area.

In consideration of co-existence with local communities and contributing to the development of communities that offer safety and comfort, the GLP Group carries out initiatives such as opening up convenience stores and cafeterias to the neighborhood as shared spaces at some of our facilities, planting trees and installing photocatalytic pavement, as well as having our employees conduct beautification activities around our facilities.

Initiatives to ensure safety and improve the comfort of tenants

Initiatives to ensure safety and protect against disasters

The GLP Group makes efforts to provide buildings and services that pays consideration to the safety of tenant companies and facility users. It also contributes to companies' BCPs by ensuring the safety of the stored cargo and the employees of tenant firms.

Seismic isolation structure

We developed and started using our own unique seismic isolation system, the GLP Pile Cap Seismic Isolation Construction Method (Patent No. 4934769), which functions properly even in major earthquakes. Furthermore, in 2015, we developed a new seismic isolation analysis method known as GLP Simultaneous Analysis Method (Patent No. 5698402) that further reduced costs, and it was implemented at GLP Naruohama.

Response to COVID-19

For Customers

Business continuity measures

BCP measures in use

• We have back-up power facilities to ensure security functions throughout all buildings in the event of a power outage by making lighting and electrical outlets available at security systems and some offices
• Groundwater and rainwater supply systems allow use of toilets in the event that water supply is cut off
• Fuel storage bases have been installed at the facilities, and there are plans to provide fuel to tenant companies and neighboring facilities in the event of a disaster
• Digital signage automatically displaying weather warnings and earthquake information has been installed at entrances and cafeterias to ensure access to the latest information in the event of a disaster
• Flood control measures have been implemented to protect power conversion facilities from water damage caused by heavy rains or floods.
• Seismic isolation structures are used to ensure the safety of the building even in a major earthquake
• A4-sized disaster prevention emergency kits have been stockpiled
• Disaster-relief vending machines have been installed

Providing tenants with comfort

The GLP Group aims to provide buildings and services that offer comfort to tenant companies and facility users. It conducts a customer satisfaction survey of tenant companies each year to improve its buildings and services on a continuous basis based on the feedback obtained from the survey. We have also established GLP Concierge, a one-stop consultation desk that cooperates with tenants and business partners to provide a wide range of consultation services for tenants’ problems and requests. By helping to solve our customers’ issues, we also contribute to solving Japan’s logistics issues, all the while strengthening relationships with our tenants who are key stakeholders.

Cafeteria



Kitchen



Resting space



Rental conference room



Large ceiling fan



Universal design toilets



Convenience store



Kiosk



Nursery



Staffing office



Commuter bus



Conducting customer satisfaction surveys

We conduct customer satisfaction surveys to obtain requests and opinions from customers. We entrust an independent research agency with annual satisfaction surveys of our customers housed in multi-tenant logistics facilities. In fiscal 2021, we received a high rating of 96% in our survey titled Furthermore, the PM team of GLP Japan Inc., conducts satisfaction surveys of customers housed in BTS logistics facilities as well.



Conducting tenant communication meetings

In an effort to better manage and operate our facilities and build relationships with our customers, GLP Group’s Property Management Department conducts tenant communication meetings with GLP J-REIT’s facility customers once every quarter.

GLP Tokyo II



GLP Osaka



Solving tenant issues (GLP Concierge)

GLP Group has established GLP Concierge, a one-stop consultation desk that cooperates with tenants and business partners to provide a wide range of consultation services for tenants’ problems and requests By helping to solve our customers’ issues, we contribute to solving Japan’s logistics issues, all the while strengthening relationships with our tenants who are key stakeholders.



Solving logistics issues with cutting-edge technology

With an aim to solve all logistics issues, GLP Group uses advanced technologies to develop and implement various systems.

Shared consignee system

Streamlining overall cargo operations



• Waiting time is clarified by registering trucks of tenant companies on a tablet in the shared consignee room

Truck ledger

Streamlining incoming and outgoing trucks



• Solved the problem of long waiting times for trucks
• Reduced workload through application management
• Further streamlining by collecting and analyzing data

Haisha Plus

Streamlining vehicle allocation and collection operations



• Significantly reduced the workload of vehicle allocation management
• Visualized and shared the status of vehicle allocation to streamline transportation
• Responding to waves in logistics quantities through quick matching

Appropriate placement of workers

Streamlining procurement management operations of short-term staff



• Possible to request and confirm responses from many dispatch and placement agencies at the same time
• Avoiding congestion during registration by using tablets to take staff attendance
• Reducing management risks by linking attendance with daily reports by digitizing attendance information

For details on Truck Ledgers, Haisha Plus, and the Suitability Navigator, please see Monoful Inc.’s website.

• Monoful Inc.